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World's Largest Commercial Printer

Business Situation
Our client's leadership recognized the need to increase the level of visibility into its manufacturing processes through the implementation of enterprise processes and systems. Previous attempts at large-scale implementations had failed and management determined that building a program with full-time executives and delivery teams would be the key differentiator for success. RGC leadership served as both the Program Executive leading the overall organization change and as Technology Executive, executing on the implementation of centralized and standard processes and systems.

Our Role

  • Teamed with Executive Management to build Business Case for implementation of Enterprise Processes & Applications in Manufacturing
  • As Program Executive and Technology Executive, provided leadership and management for $100MM Business Process Redesign Program, focused on Customer Service, Materials Management, Manufacturing Performance, Scheduling & Production Tracking
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  • Responsible for delivery of standard business processes, application development, implementation, training and support
  • Directed the Organizational Change Management strategy across the company.

Results

  • $31MM in savings during first three years in the areas of
    • Paper waste savings
    • Improved throughput
    • Delay Reduction
    • Increased material yield
  • Implemented Paper Inventory, Shop Floor Performance Measurement system across 27 plants and over 400 pieces of equipment.
  • Delivered “real-time” Enterprise data warehousing capabilities for Six Sigma strategic analysis needs

Leading Study Abroad Educational Foundation

Business Situation
Our client's exponential growth over the last 7 years has put considerable stress and strain on IT. IT has failed to keep pace with the growing needs of the business, and, as a result, the our client has been unable to strategically invest in technology. RGC leadership was engaged to assess the IT organization, recommend structure and align resources. RGC was also asked to recommend strategic investments in technology to address the issues created by their tremendous growth.

Our Role

  • Team with Executive Management to assess structure of IT organization
  • Interview global customers for IT needs
  • Recommend IT structure including:
    • New Reporting Structure to CEO
    • Roles & Responsibilities
    • Job Descriptions
  • Develop recommendations for strategic IT investments and present to Board of Directors for approval

Results

  • Created new VP of IT role, reporting to CEO
    • Interviewed candidates
    • Served as Interim VP of IT
  • Saved over $100K in salary costs through resource realignment
  • Gained approval for new strategic investments from Board of Directors
    • $250K investment in new website development and capabilities – Project completed July 2006
    • $300K investment in standardizing and automating business processes

Global Supply Chain Management Company

Business Situation
Our client, a consolidation of two former Supply Chain Management leaders, was challenged to convince its board of directors to invest in a multi-million dollar SAP implementation. RGC leadership was engaged to provide guidance for business case development and technology selection analysis. Upon board approval, the RGC engagement was extended to lead the delivery of global standard business processes based on the SCOR supply chain model and a streamlined technology architecture (hardware and software).

Our Role

  • Teamed with Executive Management to validate SAP ECC 5.0 as ERP technology platform of choice and build a business case to justify the investment.
  • Established Global Project PMO using Solution Manager tool and templates
  • Acted as the Technology Executive for the delivery of the implementation, including program management office, process re-design, configuration, interface development, testing and roll-out.
  • Evaluated and selected resources for off-shore RICEF development and the e-portal.
  • Directed the Organizational Change Management strategy across the company.

Results

  • Approved business case designed to drive $14MM in on-going operational efficiency savings
  • A Global, standard business process template adopted by the company leadership for 40 worldwide locations and a Finance shared services model located in Singapore
  • A streamlined Global Technology Architecture including a standard portfolio of strategic business applications.
  • A Global, centralized data center located in Singapore

A Leading Liberal Studies University

Business Situation
A new President was recently installed at this leading University. Her desire to enhance the effectiveness of managing the University’s financial resources led her to pursue the talent of current RGC leadership. The RGC leadership resource was engaged to assess all of the operational areas reporting to the CFO, recommend structure and align resources. RGC was also asked to recommend strategic investments in key areas to address the issues created by their aspirations of growth.

Our Role

  • Served in the role of Interim CFO over a period of 9 months.
  • Partnered with the University leadership to rationalize and consolidate operations across all functional areas.
  • Directly led the activities in HR, Comptroller, Budget and Planning, Facilities Management, Auxiliary Services, Payroll, Accounting, Procurement and Information Technology.

Results

  • Turnaround of $62M university budget from a $10M deficit to $3.4M surplus in six months.
  • Established new business processes and fiscal management policies to streamline procurement, budgeting, payables and contract management.
  • Re-organized the Finance department